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Your satisfaction is most important thing to us at TRIM. To the best of our ability, we try to photograph and describe our merchandise as accurately as possible, but we realize it can be difficult to purchase clothing and fashion accessories without the benefit of seeing, touching and trying them on. This is why we offer our 100% satisfaction guarantee on all items we sell.
If you see something you like, you can make the purchase knowing you can return it for a refund. However, we have a procedure we follow that protects both you and us from fraud and loss.
* All items returned must be in the exact condition as when we shipped them to you.
If you have any questions about this policy or procedure please contact us. We’ll be happy to make sure you do it correctly.
Orders are shipped within 48 hours.
TRIM provides free standard shipping on all orders to the USA**. Why? Because we’re solid.
** Hawaii, Alaska and Puerto Rico not included.
Our standard shipping is USPS Ground 1-5 day delivery. If you want a faster shipping option, you can select that during checkout for an additional charge.
If your shipping address is different than your billing address, we’ll need to call you to confirm your order.
We will not ship to P. O. Boxes.
We accept international orders. However, we do have a few rules:
Information Gathered
User information and site activity data is collected throughout the web site, including domains, browsers, and pages accessed. This information is used for standard reporting purposes and to improve the site content and display. Information required for the purchase and delivery of TRIM products and services, to allow TRIM to contact customers when necessary, to tailor the user experience, and to protect TRIM from fraud, may be collected throughout the site. Names, shipping addresses, billing addresses, credit card numbers and expiration dates, e-mail addresses, and voice and fax telephone number are among the information collected.
Use of Information
The information collected is used for internal review and consideration, to confirm that you are authorized to place orders on the site, to track any orders you place and to otherwise support your customer relationship with TRIM. TRIM may disclose information in situations where we reasonably believe that it is necessary to identify, contact or bring legal proceedings against someone who is misusing the site, using the site without proper authorization, is interfering with the rights of TRIM or when TRIM believes that the law requires such disclosure. In addition, the information will be used to verify your compliance with the TRIM web site terms of use.
TRIM may use the information to notify you about product upgrades, special offers, updated information and new products and services available. The information we collect is used for internal review and consideration. It may be used to improve the content of our site, used to customize the content and/or layout of our page for each individual visitor, used to notify customers about updates to our web site and used by us to contact customers for marketing purposes.
No information collected on this site will be sold or distributed to any entity other than the credit card merchants and financial instructions required to process purchase transactions for any reason. We respect your privacy.
Use of Cookies
A cookie is a small data file that certain web sites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you've visited, but the only personal information a cookie can contain is information you supply yourself. This enables TRIM to improve its web site to serve you better. You may choose to not receive cookies from TRIM's web site by setting your browser to notify you before accepting cookies. You then have the option of rejecting the cookie. You may also set your browser to reject all cookies. If you choose to reject a cookie it may prohibit your interaction with the web site.
Links to Third Party Sites
TRIM's web site may contain links that provide you with access to Internet sites and services that are maintained by third parties. Those sites may have privacy and security policies that are different from those followed by TRIM. TRIM has no control over those sites and is not responsible or liable for the policies and practices followed by such third parties. It is always a good idea to check the privacy policy and terms of use of any site before offering any of your personal information.
A. Encryption
TRIM uses industry standard encryption security measures to protect the privacy and integrity of the information you provide to us. We understand that using web site commerce can cause concern. Unfortunately, when you submit information about yourself to TRIM over the Internet, the information may travel over many systems that are not under the control of TRIM. While TRIM tries to protect the information you provide us, we can not ensure the secrecy of any information that you transmit to us. You transmit information to TRIM at your own risk.
Your purchase transactions with us are secure. They will always be encrypted even when you may think they are not. No one will be able to see your order, or your credit card number from our site. We can also assure you that we will not use or sell the information that you place on the order form.
TRIM's transaction pages are fully SSL encrypted. Encryption ensures that transaction information is sent securely but has a significant performance tradeoff in the browser environment. TRIM selectively places SSL encryption on only those forms and pages that need to be encrypted (e.g., the checkout).
B. Password
It is vital for you to protect your password and account information. You should not share this information with anyone. You retain sole responsibility for maintaining the secrecy of your password or other account information.
Acceptance of Terms
By using or visiting this site, you acknowledge that you have read, understood, and agree to be bound by this Policy and the TRIM Terms of Use, both now and in the future. IF YOU ARE NOT WILLING TO BE BOUND BY THIS POLICY OR THE TERMS OF USE, DO NOT USE THIS SITE. TRIM reserves the rights to change or revise this Policy at any time in its sole discretion. You will be bound by any such revisions so you should visit this page periodically to become familiar with any such revisions.
1. Acceptance of Terms of Use; Revisions
These TRIM Web Site Terms of Use ("Terms of Use") shall apply to all persons who use or visit a TRIM web site ("Site"). By using or visiting this Site, you acknowledge that you have read, understood, and agree to be legally bound by these Terms of Use both now and in the future. These Terms of Use constitute a legally binding agreement between you and TRIM. If you are not willing to be bound by these Terms of Use, do not use this Site. TRIM reserves the right to change or revise the Terms of Use at any time in its sole discretion. You will be bound by any such revisions so you should visit this page periodically to become familiar with any such revisions.
2. Rights to Materials Appearing on the Site; Limited License to Use
a. All materials appearing on this Site are protected by law, including, but not limited to, United States Copyright Law and international treaties. All material appearing on this Site is copyrighted by TRIM or the original creator of the material. All brand names, service marks and trademarks are property of their owners. TRIM or the original creators reserve all rights to the materials. Except as may be specifically stated otherwise in other materials on this Site or in the limited license set out in paragraph 2 b, below, you may not copy, reproduce, distribute, display, download, republish, post or transmit any materials in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of TRIM or the owner of the copyright. In addition, you may not create any derivative works of any materials without TRIM’s prior written consent. Also, you may not "mirror" any material appearing on this Site on any other server, without TRIM’s written permission.
b. TRIM grants you the limited license to view, copy, print and distribute the materials on this Site for personal, non-commercial use only, provided you do not modify the materials and that you retain all copyright and other proprietary notices contained in the materials. TRIM grants you a limited license to use the materials on this site to operate TRIM products, however you may not transfer the materials to third parties without TRIM’s prior written consent. This license will terminate automatically if you breach any of these terms or conditions. Upon termination, you must immediately destroy any downloaded and printed materials. Unauthorized use of any material appearing on this Site may violate intellectual property rights or other rights of TRIM or others. Some materials may contain other proprietary notices and copyright information that applies to those materials.
c. Except as explicitly stated above, nothing on the Site shall be construed as conferring, by implication, estoppel or otherwise, any right or license under any patent, trademark, copyright, moral right or any other intellectual property right of TRIM or any third party.
d. U.S. Government Restricted Rights. The materials appearing on this Site are provided with "RESTRICTED RIGHTS." Use, duplication, or disclosure by the U. S. Government is subject to any restrictions set forth in DFARS 252.227-7013, FAR 52.227-14 and FAR 52.227-19 (or the successors thereto) and any other applicable laws and regulations. By using any of the materials the U. S. Government acknowledges TRIM’s rights in them.
3. Compliance with Laws
In using or accessing this Site, you agree to comply with all applicable federal, state and local laws and regulations. Materials appearing on this Site are subject to the export control laws and regulations of the United States and may also be subject to the laws of the country in which you reside. TRIM specifically prohibits access to the materials on this Site from locations where it is illegal to obtain such access. Anyone who accesses this Site from locations outside the United States does so on their own initiative and is responsible for compliance with applicable local laws.
This Site is controlled and operated by TRIM from its offices within the United States.
4. Content Notice; Disclaimer of Warranties
The materials on this site are provided "AS IS" and without warranty of any kind whatsoever, whether express, implied or statutory (including, but not limited to, any implied warranties of merchantability, fitness for a particular purpose or noninfringement as well as any which arise from a course of dealing, course of performance, usage or trade practice). TRIM specifically disclaims all such warranties to the fullest extent permitted by law. TRIM does not warrant or represent that the materials on this site are accurate or reliable or that the materials are free from errors or viruses. TRIM assumes no responsibility for and disclaims all liability for any errors or omissions in the materials appearing on the site or in materials that are referred to within the site or other web sites that are linked to this site (including any results arising from the use of this site). TRIM shall have the right to change this site or any products or services referred to in it at any time without notice.
5. Disclaimer and Limitation of Liability
In no event shall TRIM be liable for any direct, indirect, special, consequential or incidental damages of any kind, including but not limited to, loss of data or profit, loss of business opportunity or loss of potential savings, arising out of the use, the inability to use, or reliance upon any materials appearing on this Site. This limitation of liability shall apply even if TRIM or any of its employees, officers, directors or agents has been advised of the possibility of such damages and even if any remedy available to you fails of its essential purpose. This limitation of liability applies regardless of whether the action is based on contract or tort (including negligence and strict liability). Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation on such damages may not apply to you. This Site may refer to certain non-TRIM products or services. Any such references are for information purposes only and do not constitute an endorsement or recommendation of such products or services.
6. Trademarks
The trademarks, service marks, and logos (the "Trademarks") used and displayed on this Site are the registered and unregistered Trademarks of TRIM or third parties. Nothing on this Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on the Site, without the written permission of TRIM or the Trademark owner.
7. User Feedback
Any feedback, idea or other information ("Information") that you provide or transmit to or post on this Site by any means will be considered as non-confidential and non-proprietary. TRIM will have no obligation to protect any such Information, and TRIM may use it or disseminate it for any purpose whatsoever, including, but not limited to, the development, manufacture and marketing of products or services.
8. Prohibited Uses
You are prohibited from transmitting, uploading, or posting to or from this Site any information or material that is profane, obscene, pornographic, threatening, abusive, libelous, defamatory, or otherwise illegal or any other material that may cause any civil liability. You are also prohibited from transmitting, uploading or posting any material that contains any virus or similar device.
9. Links to Other Web Sites
This Site may contain links to web sites controlled or maintained by other persons or companies. TRIM provides these links solely for your convenience and TRIM does not endorse the linked sites in any manner. TRIM will not be liable or responsible for the accuracy or reliability of any information appearing on those web sites.
10. Availability of Products and Services
This Site may contain information regarding products or services that are not available in your country. Your local TRIM sales representative can provide you with information regarding which products and services are available in your country.
11. Confidential Information and Privacy
Notwithstanding the foregoing, all personal data you provide to TRIM through this Site will be handled in accordance with TRIM’s Online Privacy Policy.
12. Use of Secure Areas of the Site
Certain portions of the Site may be accessible only through the use of passwords or other security devices. Only authorized users may access or use such portions of the Site. Use of such portions of the Site by unauthorized persons or unauthorized use by authorized users shall constitute a material violation of these Terms & Conditions and may constitute a crime.
13. Remedies
If you violate these Terms of Use, TRIM shall have the right to seek all legal and equitable remedies available to it.
14. Applicable Law
This Site is maintained by TRIM from its offices in Saint Louis, Missouri U.S.A. Any claim relating to, and the use of, this Site and the materials contained herein shall be governed by the laws of the state of Missouri, USA.
15. Complete Agreement
These Terms of Use and the terms of any documents linked to herein constitute the entire agreement between the parties and supersede all prior discussions, statements, agreements, negotiations or otherwise regarding the subject matters addressed herein.
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